Customer Service
Current Customers 1-800-394-4737
New Customers 1-866-430-9801
Learn about Sovereign Pest Control’s customer service.
Contact a Customer Service Specialist for support, service and professional advice.
Our staff is available to answer your questions personally: Monday-Friday 8am-8pm
Sovereign Pest Control’s Customer Service Mission
- Constantly strive to anticipate the demands of our customers
- Provide you with superior customer service
- Offer the best products at affordable rates
On the Hour Appointments
Sovereign Pest Control does not believe in multi-hour appointment windows. All appointments are scheduled on the hour. We respect our customers’ time and want to make it easy and convenient to schedule service
Routing System
Sovereign Pest Control utilizes a customized software system for appointment routing, scheduling, and tracking. The objective of this system is to ensure on time appointments between our technicians and customers.
Dispatching Division
This division of Sovereign Pest Control utilizes GPS tracking to manage our technicians and support them in arriving for their appointments on time.
Discounts for Multiple Services
Sovereign Pest Control will bundle the initial inspection, termite service, pest control service, and pet lovers’ service at a reduced cost.
MORE INFONo Interest Installment Plans
Monthly installment payments are available for Sovereign Pest Control customers, without accruing interest or finance charges. The maximum number of installments for the 1-Year Plan is 8 installments. For the 2-Year Plan, the maximum number of installments is 18.
Online Bill Pay
Once you have registered for our Online Bill Pay System, you will be able to login to view your balance, current payment due, service history, online payment history, and make a payment with a credit or debit card.
MORE INFOReferral Bonus Programs
We pride ourselves on Customer Referrals for engaging new business. A referral program that benefits both the referrer and the referred. Therefore, refer a friend, family member or neighbor and save on your next service with Sovereign Pest Control.
MORE INFOContact us, we’d like to hear from you.
For residents in Maryland and Virginia click here for customer service information.
